Tuesday
03Nov2009
Great Customer Service
Tuesday, November 3, 2009
In my recent post, "What's Your Customer Service Like?," I explain some do's and don'ts of customer service. As a young professional, you've got to build yours on trust. The people you work with--and the people work for--need to know that you'll over-deliver at every opportunity.
Think of the best customer service experience you've ever had. Did you make a point to tell them their service was great? Next time you see great customer service (and trust-building) in action, tell their manager, and most importantly, tell them.
Click here to read an article about a company who's doing it right.
And here's a video clip of memorable customer service:
Think of the best customer service experience you've ever had. Did you make a point to tell them their service was great? Next time you see great customer service (and trust-building) in action, tell their manager, and most importantly, tell them.
Click here to read an article about a company who's doing it right.
And here's a video clip of memorable customer service:
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