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A Leadership Lesson from a CEO

In this article, one CEO describes his leadership style: by thanking his star players, truly listening and being present. Here are other highlights from his article that every boss should read:

"I like being surrounded by people who have very little fear and very little respect for the past -- not in a negative way, but in a positive way. They appreciate everything that's been done, but they constantly look for how to do it better."

"You have to have confidence, but also humility. You have to know that you can pull off what you say you are going to do, but you really need to solicit opinions from inside the company, and frankly, from outside the company."

"So with our management team, when we’re in a meeting, it starts on time, it ends on time, no technology. It’s just, let’s stay focused, and we have a much more healthy conversation. People really listen and contribute and we move on. It works well in your personal life as well — wherever you are, be all in."

"I think the way to get employees all in is to listen to them. Every six weeks, I meet with small groups by their function. The rules are, it’s their meeting. They can ask anything, they can communicate anything as long as it’s about how to improve the business or our relationship with our customers."

"I ask employees, “If you had my job, other than giving yourself more vacation and a raise, what’s the first thing that you would do that you don’t think we’re doing yet?” I try to make it comfortable when you do the review process by asking people: What do you need more of from me? What do you need less of from me? What is it that I’m doing that you would like me to stop doing completely? And what is it that I’m not doing enough of that you’d like some more of? From there, it becomes a much more comfortable conversation."


Click here to read the full article. Maybe you could learn something from it.

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